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Klaviyo

Top Rated

E-commerce focused email & SMS platform with powerful segmentation and analytics.

4.7(Editorial)
Free plan available
E-commerce brands and Shopify stores

What is Klaviyo?

Klaviyo is an email and SMS marketing platform built for e-commerce. Powering 100,000+ brands including Glossier and Living Proof, it's known for its deep integrations and data-driven approach.

Key Features

Email & SMS

Reach customers on both email and SMS from one platform.

Predictive Analytics

AI predicts customer lifetime value and churn risk.

Deep E-commerce Integration

Syncs with Shopify, WooCommerce, and more in real-time.

Advanced Segmentation

Create segments based on purchase behavior and engagement.

A/B Testing

Test everything from subject lines to send times.

Flows

Pre-built automation flows for cart abandonment, welcome series, and more.

Pros & Cons

What We Like

  • Best e-commerce integrations

    Real-time sync with Shopify means every purchase, browse, and cart action is immediately available for targeting.

  • Powerful predictive analytics

    AI calculates predicted customer lifetime value, churn risk, and optimal send times for each subscriber.

  • Sophisticated segmentation

    Segment by purchase history, browse behavior, email engagement, and predictive scores in combinations other tools can't match.

  • Combined email + SMS

    Manage both channels in one platform with unified analytics and cross-channel flows.

What Could Be Better

  • Expensive at scale

    Pricing jumps significantly as you grow—50,000 contacts costs $700+/month, making it one of the pricier options.

  • Complex for beginners

    The depth of features and data can overwhelm users who just want to send simple newsletters.

  • Overkill for non-e-commerce

    If you're not selling products online, you're paying for e-commerce features you'll never use.

Klaviyo Pricing

Compare plans and find the right fit for your team.

Free

Popular
$0/month

Get started with core features at no cost.

  • Email & SMS
  • Predictive Analytics
  • Deep E-commerce Integration
Recommended

Professional

$50/month

Advanced features for growing teams and businesses.

  • Everything in Free
  • Advanced Segmentation
  • A/B Testing
  • Flows

* Prices shown are estimates. Visit Klaviyo's website for current pricing.

Our Verdict

Klaviyo is the e-commerce email king. If you run an online store, its Shopify integration and predictive analytics make it worth the premium price.

Klaviyo Alternatives

Other Email Marketing tools you might consider.

Our Score

4.7/5
Ease of UseExcellent
FeaturesVery Good
ValueExcellent
SupportGood

Quick Facts

Category
Email Marketing
Starting Price
Free
Free Trial
No
Best For
E-commerce brands and Shopify stores
Last updated December 6, 2024