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Mailchimp

All-in-one marketing platform with email campaigns, automation, and audience management.

4.4(Editorial)
Free plan available
Small businesses and e-commerce

Free trial available

What is Mailchimp?

Mailchimp is an all-in-one marketing platform used by 13 million businesses worldwide. Originally known for email marketing, it now offers a full suite of marketing tools including landing pages, social ads, and CRM.

Key Features

Email Campaigns

Create beautiful emails with drag-and-drop editor and templates.

Marketing Automation

Set up automated email journeys based on user behavior.

Landing Pages

Build landing pages to capture leads without coding.

Audience Segmentation

Target the right people with advanced segmentation.

A/B Testing

Optimize campaigns by testing subject lines and content.

Analytics

Track opens, clicks, and revenue with detailed reports.

Pros & Cons

What We Like

  • User-friendly editor

    The drag-and-drop email builder is one of the easiest to use—even non-designers can create professional-looking campaigns.

  • Generous free plan

    500 contacts and 1,000 monthly sends for free gives small businesses room to grow before paying.

  • Extensive template library

    Hundreds of pre-designed templates for every industry and occasion help you launch campaigns quickly.

  • Strong e-commerce integrations

    Native connections to Shopify, WooCommerce, and BigCommerce enable powerful abandoned cart and purchase follow-up automations.

What Could Be Better

  • Pricing scales steeply

    Costs increase quickly as your list grows—10,000 contacts jumps to $100+/month, making it expensive at scale.

  • Limited automation on lower tiers

    Multi-step customer journeys require the Standard plan ($20+/mo); free users only get basic single-step automations.

  • Support can be slow

    Email-only support on lower tiers means waiting 24-48 hours for responses to urgent issues.

Mailchimp Pricing

Compare plans and find the right fit for your team.

Free

Popular
$0/month

Get started with core features at no cost.

  • Email Campaigns
  • Marketing Automation
  • Landing Pages
Recommended

Professional

$33/month

Advanced features for growing teams and businesses.

  • Everything in Free
  • Audience Segmentation
  • A/B Testing
  • Analytics

* Prices shown are estimates. Visit Mailchimp's website for current pricing.

Our Verdict

Mailchimp remains the go-to email platform for beginners. Its ease of use and free tier make it perfect for businesses just starting with email marketing.

Mailchimp Alternatives

Other Email Marketing tools you might consider.

Our Score

4.4/5
Ease of UseExcellent
FeaturesVery Good
ValueExcellent
SupportGood

Quick Facts

Category
Email Marketing
Starting Price
Free
Free Trial
Yes
Best For
Small businesses and e-commerce
Last updated December 8, 2024